Billing

SpecFuse is a subscription-based service. Your organization will hold a single subscription, and charges will be based on the number of user accounts held.
Daniel Baylis
24 October 2019

Subscriptions

SpecFuse is a subscription-based service. Your organization will hold a single subscription, and charges will be based on the number of user accounts held.


You can choose to have either a monthly or annual subscription. Annual subscriptions offer a discounted rate. An initial billing period is selected when the account is created, but can be updated anytime an Organization Admin.


When a new user is created, your subscription count is increased by one unit. If you are on a monthly subscription, your account will immediately be billed for the next month for that user. If you are on an annual subscription, your account will immediately be billed for the next year for that user.


At the beginning of each billing cycle, your account will be charged for the next period based on the current subscription count.


When a user is deactivated, your subscription count is immediately decreased by one. Note that you will not receive a refund for the unused period remaining on that user account, however, you will receive an account credit that can be applied to future charges.


Small Team Plan

When your account has 10 users or less, you will be on the Small Team plan. On this plan, you pay a single flat rate to cover all users. The billing period will be either monthly or annual based on your selection. Paying annually offers a discount over the monthly rate.


Standard Plan

When you have 11 users or more, you will be on the Standard Plan and will now pay per user. The billing period will be either monthly or annual based on your selection. Paying annually offers a discount over the monthly rate.


Update billing details

Organization admins can update the billing email address, billing period and payment information for their organization.


The billing email is where receipts and any other billing related emails will be sent. This does not need to be the same email address as your user account.


1
Click on Settings in the menu.

2
Click on Billing in the sub-menu.

3
Update your billing email, billing period and/or payment method and click Update.

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